What Is Social Media and Its Impact on Business?

Social media, encompassing platforms such as Facebook, Twitter, and Instagram, has revolutionized how small businesses interact with their audience.

It enhances brand awareness, fosters customer trust, and gives the business owner a substantial return on investment through well-planned social media marketing strategies and careful monitoring of online mentions.

What Are The Negative Effects of Social Media on Business?

Damage to Reputation:

Damage to reputation is a significant risk for businesses on social media, where negative publicity and viral backlash can quickly escalate.

Controversial tweets or inappropriate posts can spread outrage and tarnish images. Viral videos showcasing poor customer service or unethical practices can result in a negative perception that’s challenging to repair.

Such incidents can affect customer loyalty, investor confidence, and overall brand value, with long-term repercussions spreading rapidly across various online platforms.

Loss of Control Over Brand Image:

Social media’s unregulated nature allows customers to share their opinions freely, potentially resulting in a loss of control over brand image.

Positive and negative comments can influence public perception, with viral criticism quickly tarnishing a company’s reputation. To manage this, businesses must actively monitor social media channels and address issues promptly.

Engaging with customers transparently and using brand monitoring tools can help mitigate negative publicity and manage the brand image effectively in the digital landscape.

Negative Publicity and Viral Backlash:

Adverse publicity and viral backlash can severely impact a business, causing significant reputation damage that may be difficult to recover from.

Rapidly spreading negative publicity on platforms like Twitter or Facebook can instantly tarnish a company’s image.

For instance, a clothing brand’s insensitive advertisement faced swift and widespread public outrage, leading to a sharp decline in sales and loss of consumer trust.

Decrease in Customer Trust and Loyalty:

A decrease in customer trust and loyalty often follows reputation loss.

Negative experiences and feedback on social media can erode a company’s credibility, causing customers to question the brand’s reliability and quality. Exposure to negativity can plant seeds of doubt, undermining the company’s integrity and values.

Maintaining a positive online presence is crucial for fostering trust and loyalty, as a few negative interactions can quickly tarnish a well-built reputation.

How to Identify and Monitor Reputation Risks on Social Media?

Identifying and monitoring reputation risks on social media is crucial for businesses to mitigate potential damage, utilizing tools like Hootsuite for tracking online mentions and feedback.

Social media listening tools offer benefits such as real-time data analysis, tracking brand mentions, and monitoring competitor activities.

They allow for swift responses to customer feedback and enhance online reputation.

Additionally, monitoring online reviews and comments helps businesses address issues promptly, improving customer satisfaction and attracting new customers.

Keeping track of industry influencers and managing social media activity provides insights into brand perception, guiding marketing strategies to maintain customer trust and resonate better with the target audience.

How to Mitigate Reputation Risks on Social Media?

Have a Crisis Management Plan in Place:

Businesses must have a crisis management plan with clear policies and guidelines to handle social media crises effectively. This plan should include communication protocols, escalation procedures, and defined roles.

Guidelines for social media engagement during crises ensure consistent responses across channels. Legal teams play a crucial role by providing expertise to ensure compliance and mitigate risks.

Respond Promptly and Professionally to Negative Feedback: Prompt and professional responses to negative feedback are vital for maintaining customer service standards and effective crisis communication.

Addressing customer concerns and offering solutions can defuse situations and demonstrate a commitment to customer care. Transparent communication during crises builds trust and reassures customers.

Engage with Customers and Address Concerns: Engaging with customers and addressing their concerns on social media fosters loyalty and mitigates the impact of negative feedback.

Prompt responses to queries or complaints show commitment to customer satisfaction. Openly addressing concerns demonstrates transparency and helps build robust, trust-based customer relationships.

Utilize Online Reputation Management Services: Online reputation management services, like Hootsuite, help businesses monitor their social media presence and ensure compliance with industry regulations.

These tools provide real-time monitoring, allowing companies to address negative feedback quickly and shape a positive online image. Regular monitoring offers insights into customer sentiment, aiding trend identification and strategic marketing adjustments.

The post Negative Impact of Social Media on Business: How to Mitigate Reputation Risks appeared first on Reputation Sciences.

If you’re ready to enhance your business’s online presence, don’t hesitate to give us a call at (844) 458-6735. Our experts are on standby to guide you through each step.

There are several ways you can create the page. You can hire a Wikipedia writer for the job and it’s advisable to use Wikipedia page creation services to get the best results.

However, creating a Wikipedia page can be quite tricky- especially when you don’t have any experience with Wikipedia articles. Questions like “can I edit my own Wikipedia page?”, “where will I find the best Wikipedia editors/writers?”, “can I add myself to Wikipedia?” etc. can taunt you.

This guide will walk you through the process of creating Wikipedia articles, getting local search results, and editing a Wikipedia page for your business.

Making a Wikipedia Page for Your Business

Is my business entitled to Wikipedia page creation?

Yes, you can make your own Wikipedia page, such that when people conduct a local search on search engines, your page can appear. However, it is important to note that Wikipedia is not a promotional platform and your page may be deleted if it is not neutral and meets the site’s guidelines. Make sure to provide accurate and reliable sources to support your information. If not, the editors might not edit your Wikipedia page and delete it immediately.

Additionally, be sure to comply with Wikipedia’s policies and procedures as you make your own page. Also, utilize local search engine optimization while creating the page. If you have any questions, be sure to ask a member of the Wikipedia community.

How to Create Your Own Wikipedia Page and Wikipedia Articles

Wikipedia page creation is an easy task for the right reputation management service for Wikipedia. For the average business owner, however, it may be challenging.

Creating a Wikipedia account and a user page for yourself is a great way to build your personal brand and create an online presence. First, you have to employ Wikipedia article writing in the page creation. Ensure you use competent Wikipedia writers for this task.

To ensure you’re making the most of this opportunity, consider reaching out to our team. We have the expertise to craft a page that stands out. Get in touch with us today.

Your content will have to go through the enterprise Wikipedia editor platform. However, it can be difficult to get your page approved by Wikipedia’s editors. Thus, the editors stop people from making fake Wikipedia pages.

Here are some tips on how to create Wikipedia articles for yourself:

1. Make sure you meet the requirements for inclusion on Wikipedia content.

2. Gather accurate and reliable sources & media files about yourself and forward them for the Wikipedia article submission.

3. Write your biography in an objective, neutral tone.

4. Submit your biography for review by Wikipedia editors.

5. Be patient and be prepared to make revisions to your biography. You may want to get it checked by other editors before submitting the final version.

How Can I Edit My Existing Wikipedia Page?

If you want to make changes to an existing Wikipedia page about yourself rather than start a Wikipedia page, you must first get approval for editing the Wikipedia page from the editor. You can submit a request to edit your page on the Wikipedia website. Be prepared to provide accurate and reliable sources to support your changes.

Wikipedia’s editors will review your request and may ask for additional information. If the changes are approved, the editor will make the changes to the page. If the changes are not approved, the editor will explain why they were not accepted. To be safer, use a Wikipedia page agency where you can hire Wikipedia editors before you submit the content.

How Much Does it Cost to Create a Wikipedia Page?

If you have someone create Wikipedia articles and pages for you, the price can vary. The use of local SEO wiki optimization and AdWords can increase the price. Be sure to research the company’s reputation before you choose to work with them. It’s also important to check if the company is part of those who can update Wikipedia pages.

Do You Have to Be Famous to Create Wikipedia Content?

No, you do not have to be famous to create a Wikipedia page. However, your page must meet Wikipedia’s guidelines for inclusion. You can read more about these guidelines on the Wikipedia website.

What is the Difference Between a Wikipedia Page and a Webpage?

A Wikipedia page is an article about a person, place, or thing that is written by volunteers from the Wikipedia community. A webpage is a website that is created and controlled by an individual or organization.

Can I Get My Wikipedia Page Removed?

Yes, it is possible to get your Wikipedia page removed, but it is not easy. You will need to provide evidence that your biography violates Wikipedia’s policies on neutrality and verifiability. If your biography does not meet these standards, Wikipedia’s editors may decide to remove it from the site.

Can Someone Edit the Content I Create on My Wikipedia Page?

Yes, other Wikipedia contributors and users can edit the content on your page. This is a collaborative platform, and it is important to remember that anyone can make changes to your page. Be sure to monitor the content regularly and be proactive in updating it with accurate information. If you find that someone has made edits that you do not agree with, you can dispute them by submitting a request for arbitration.

What if Someone is Adding False Information to My Page?

If you find that someone is adding false information to your Wikipedia page, you can dispute the changes by submitting a request for arbitration. This will allow Wikipedia’s editors to investigate the situation and determine if the changes should be removed.

You should monitor this every so often to ensure nobody changed any information on your Wikipedia pages. If you let it go unnoticed and unchanged, you could actually damage your company’s reputation, along with your own. You can set a reminder in your schedule to check it every so often or hire a reputation management company to handle that for you.

Who Runs Wikipedia Pages?

Wikipedia pages are managed by Wikipedia’s editorial team. This team is responsible for reviewing and approving new pages, editing existing pages, and resolving disputes between users. If you have questions or concerns about the content on your page, you can contact Wikipedia’s editorial team for assistance. However, you can join the Wikipedia community to gain insight into the platform.

Is It Safe to Use Wikipedia as a Source?

Wikipedia is not a reliable source for academic research. However, it can be used as a source of general information. When using Wikipedia as a source, be sure to verify the information with other, more reliable sources. Additionally, be aware that Wikipedia is constantly changing and the information may not be up-to-date.

Why Would You Want a Wikipedia Page as a Business Owner?

There are a number of reasons why you might want a Wikipedia page as a business owner. A Wikipedia page can help to legitimize your business and give customers and potential customers a better understanding of what your business does.

Additionally, a Wikipedia page can rank high in search engine results, which can help to drive traffic to your website. However, it is important to note that having a Wikipedia page is not guaranteed to result in increased traffic or sales.

It is important to create and maintain a page that meets the site’s guidelines and is accurate and reliable. If you are not comfortable creating and maintaining a Wikipedia page yourself, you can hire a professional to do it for you.

How a Wikipedia Page Could Boost Your Business Reputation

A Wikipedia page can be a valuable asset for businesses looking to build their reputation. A well-written, accurate page can help to legitimize your business and give potential customers a better understanding of what you do. Additionally, a Wikipedia page can rank high in search engine results, which can help to drive traffic to your website.

Wikipedia is a collaborative platform that allows users to write and edit articles about a variety of topics. Anyone can create a Wikipedia page for themselves, but it is important to remember that the page must be neutral and meet the site’s guidelines.

How Many Pages Can a Business Owner Have?

There is no limit to the number of Wikipedia entries a business owner can have. However, each page must be about a different topic. Business owners can create pages for their businesses, products, and services. They can also write articles about themselves and their experiences as business owners. Wikipedia is a great resource for businesses to promote their products and services. It allows business owners to share their knowledge and expertise with the world.

Business owners can also create pages for their employees. Pages about employees can include biographical information, photos, and articles about their work with the business. Employees can also write articles about their experiences working for the business. Wikipedia is a great way to promote employee recognition.

Creating Wikipedia pages for businesses and employees is a great way to promote transparency and credibility. It also allows business owners to share their knowledge and expertise with the world. Wikipedia is a great resource for businesses of all sizes. It’s a great way to promote your business and connect with potential customers.

How a Reputation Management Company Can Help With Your Wikipedia Page

If you are not comfortable creating and maintaining a Wikipedia entry yourself, you can hire a professional to do it for you. A reputation management company can help to ensure that your page meets the site’s guidelines and is accurate and reliable. They can also help to promote your page and connect with potential customers.

A reputation management company can also help you with other online marketing efforts, such as social media marketing. They can help you to create a comprehensive online marketing strategy that will help to boost your business reputation and increase traffic to your website.

Can a Wiki Page Boost SEO?

Yes, a Wikipedia entry can boost SEO. A page that ranks high in search engine results is more likely to be visited by potential customers. Additionally, a Wikipedia page that is well-written and accurate can help to legitimize your business and give potential customers a better understanding of what you do.

If you are looking for a way to build your business reputation, a Wikipedia page could be the solution you’ve been looking for. A professional reputation management company can help you to create and maintain a page that meets the site’s guidelines and is accurate and reliable.

Wrapping it Up

Wikipedia business page creation and articles are ideal for various reasons. One of the top reasons is, as a business owner, you can gain credibility and exposure. If you are trying to attract new customers, you will have better luck if you have the credibility that this type of page can give you. Maximize your credibility and exposure now—visit our contact us page to connect with a specialist who can help bring your Wikipedia vision to life.

When a potential customer types a keyword to do with your business, or even types your name, in the search bar, they will come across your Wikipedia article and automatically know you are legit and trustworthy. Wikipedia’s content is well-known, especially for fact-checking among consumers.

You can either create a new page on your own or even hire a reputation management company to help you. Either way, having your name and business name show up in search results on Google and on other pages makes your brand seem more reputable, especially if the potential customer never heard of you before.

Learn more about how we handle online reputation management at ReputationSciences.com here.

The post Can I Make a Wikipedia Page for Myself as a Business Owner? appeared first on Reputation Sciences.

First, Why is it Important?

Learning how to protect your online reputation is vital to the lifeline of your business. In today’s online world, where information is just a Google search away, it’s more important than ever to have a solid online presence. And if something negative pops up about your company, it can be tough to overcome.

That’s where search engine reputation management comes in. SERM is a part of a larger reputation monitoring system, which takes a proactive approach to identify potential issues before they can cause reputational harm.

By monitoring what’s being said about your company online and taking steps to suppress any harmful content, you can help ensure that your online reputation remains intact.

How to Get Started With SERM

The good news is that managing your company’s search engine reputation is not as difficult as it may seem. In fact, there are a few basic steps you can take to get started:

1. Set up Google Alerts for your company name and related keywords.

When you set up Google alerts, you’ll be notified anytime someone mentions your company online. This is a great way to stay on top of any negative content that may be popping up and take corrective action as needed.

2. Monitor social media for any mentions of your company.

You can do this by setting up a social media monitoring tool like Hootsuite or by simply visiting your company’s Facebook page and Twitter profile regularly. This will help you stay on top of any negative sentiment online and address it quickly.

3. Use search engine optimization techniques to push down negative content in search engine results pages.

You can use SEO to push down negative content about your business by using positive content to replace it. This will help bury any negative content and make it less visible to potential customers.

4. Respond to any negative comments online positively and constructively.

Always respond to negative comments in a professional, friendly manner. This will settle issues with the customer and show potential customers that you genuinely care.

By following these simple steps, you can help ensure that your company’s online reputation remains strong and positive.

How Can You Improve Your Online Image Today?

If you’re looking for ways to improve your online image today, here are a few tips:

1. Claim your company’s social media profiles

Make sure that your company’s official Facebook page and Twitter profile are set up and linked to your website. This will give customers a place to go to learn more about your company and see how you’re engaging with your customers online.

2. Optimize your website for search engines

Make sure your website is properly optimized for search engines so that potential customers can easily find it online. This will help improve your online visibility and increase traffic to your website.

3. Write blog posts about your company and share them on social media

Blogging is a great way to share your company’s story and show off your expertise. By sharing your blog posts on social media, you can help improve your online visibility and reach a larger audience.

4. Get involved in online discussions about your industry

Participating in online discussions about your industry can help shape the conversation and present yourself as an authority on the topic. This can help improve your online image and reputation.

5. Create positive content about your company

If you want to improve your online image, start creating positive content about your company. This will help bury any negative content that may be out there and show potential customers that you’re a credible source of information.

6. Stay positive and professional in all your online interactions

Always be positive and professional when interacting with customers online. This will help build trust and credibility with potential customers.

By following these tips, you can improve your company’s online image and reputation.

Why You Can’t Put Search Engine Reputation Management on the Backburner

Your company’s online reputation is important. It’s so essential that you can’t afford to put it on the backburner. Here are a few reasons why:

1. Your online reputation can impact your bottom line

If your company has a negative online reputation, it can impact your bottom line by causing customers to switch to your competitors. Declines in online ratings can result in significant financial losses; each loss of star rating can mean a 5-9% decrease in revenue as potential customers choose to seek other providers for their needs.

2. Your online reputation can impact your hiring prospects

If you’re looking for a job, a negative online reputation can hurt your chances of getting hired. Employers often do a Google search of candidates before making a decision about whether to hire them.

3. Your online reputation can impact your social media efforts

If you have a negative online reputation, it can impact your social media efforts by causing potential customers to stay away from your company’s social media pages.

4. Your online reputation can impact your ability to attract investors

If you’re trying to attract investors for your business, a negative online reputation can deter them from investing in your company.

5. Your online reputation can impact your ability to do business overseas

If you’re doing business overseas, a negative online reputation can make it difficult for you to establish trust with potential customers and partners.

6. Your online reputation can impact your personal life

A negative online reputation can also have an impact on your personal life by causing people to judge you based on what they find online.

How to Handle a Negative SEO Attack

If you’re unlucky enough to experience a negative SEO attack, here are a few steps you can take to help mitigate the damage:

1. Monitor your online reputation closely.

Make sure you’re monitoring your online reputation closely so that you can quickly address any negative content that pops up.

2. Disavow any links from spammy websites.

If you notice any spammy websites linking to your website, be sure to disavow those links using Google’s disavow tool.

3. Contact the webmaster of any negative websites.

If you find any negative websites that are infringing on your copyright or using your trademarks without permission, contact the webmaster and ask them to take down the content.

4. Use Google’s disavow tool to remove any bad links from your website.

If you notice any bad links pointing to your website, use Google’s disavow tool to remove them.

5. Request a review from Google.

If you feel that your website has been unfairly penalized by Google, you can request a review from Google.

6. Hire an SEO specialist to help you recover from the attack.

If you don’t feel comfortable dealing with the negative SEO attack on your own, you can hire an SEO specialist to help you recover from the attack.

By following these tips, you can help protect your company’s online reputation from a negative SEO attack.

Are There Any Tools That Can Help?

Yes, there are a few search engine reputation management tools that can help you manage your company’s online reputation:

1. Google Alerts

Google Alerts is a free tool that allows you to track the latest mentions of your company online and keep up on any negative search results and negative reviews.

2. Social Mention

Social Mention is a free tool that allows you to track the latest mentions of your company on social media, whether they are positive mentions or negative.

3. Hootsuite

Hootsuite is a free tool that allows you to track the latest mentions of your company on social media and measure your company’s social media ROI.

4. Brand24

Brand24 is a paid tool that allows you to track the latest mentions of your company on social media and measure your company’s social media ROI.

5. Podium

Podium is a paid tool that allows you to track the latest mentions of your company on social media and measure your company’s social media ROI.

6. Mention

Mention is a paid tool that allows you to track the latest mentions of your company on social media and measure your company’s social media ROI.

7. Sprout Social

Sprout Social is a paid tool that allows you to track the latest mentions of your company on social media and measure your company’s social media ROI.

By using these tools, you can help manage your company’s online reputation and measure the effectiveness of your company’s social media marketing campaigns.

Negative SEO is a real threat to your online reputation, but by following these tips, you can help protect your company from a negative SEO attack. Are there any other tips you would add? Let us know in the comments.

Wrapping It Up

Online reputation management can be a daunting task, but by using the tips in this article, you can help protect your brand’s online presence from a negative SEO attack and improve overall brand reputation.

Business owners aren’t left with much time to handle things like this. Tools such as Google Alerts, Social Mention, Hootsuite, Brand24, Podium, and Mention can help you manage your company’s reputation monitoring and measuring the effectiveness of your company’s campaigns. By using these tools, you can help keep your online reputation in good shape and save time. Remember that it’s important to be proactive and take action as soon as you notice something wrong. Stay vigilant and keep your online reputation in good health.

If you want to hire online reputation management to take this task off your hands, that’s an option. Not every business owner has the time to dedicate to watching their SERM.

Sometimes it’s worth the investment to just have a professional help you with your reputation management. You can save time while making sure your reputation is maintained so you can thrive in your business.

Either way, it’s important and should be something you and your team implement each day to ensure the success and longevity of your business.

The post Handle Search Engine Reputation Management Like a Pro appeared first on Reputation Sciences.

While this is true – and you should be proud of all of your positive google reviews – try to focus on growing your business, too, and don’t get caught up if you’re missing one or two reviews. As long as your Google Listing on my business page clearly shows your brand is authentic and trustworthy, you are all set.

Don’t worry too much about negative reviews. Just aim to get more positive reviews. If you do have some inauthentic or spam reviews, Google can help you resolve any reviews posted that are not legit. Every business will have a few negative reviews; they all can’t be positive, take the negative feedback and use it to improve your business brand. The positive will outweigh the negative.

Your Business Listing is Inactive

Google may update your business’ listing when you edit your business information, following Google My Business guidelines. Once an update is sent to your personal Google account , it will go through a verification process before appearing in search results. This could lead to your listing being inactive for a bit.

In the past, Google would crawl sites hourly to pull reviews from them regularly. But, they have recently changed their algorithm to only visit sites on said page once a month. This has led to some honest reviews going unseen on the site. Fortunately, there are a few steps you can take to get more frequent reviews.

Duplicated Business Listing

When Google sees duplicate content, it gets confusing because how does it know what page has the “real” information? Each link with the same content in different formats counts as duplicate content. Google also doesn’t count either URL when calculating its ranking. Combining these two aspects means that your listings rank half of what they would if you got rid of any copies or duplicate listings. Google probably is stricter about this in local search because there’s just so much spam out there, it’s incredibly easy to be the one site with duplicate content.

Google My Business Listing Too New

If your business account on Google is too new, this could be why you are missing reviews. As you are awaiting your first few reviews, you can expect Google to take more time verifying the authenticity and accuracy of the google reviews.

If you’re navigating the complexities of online reviews, our experts are here to assist. Don’t hesitate to reach out— call us or visit our contact page for personalized support and guidance.

Don’t worry, it’s usually just the first five business reviews that will take the longest to publish. Usually, the first four people to write reviews for your business will receive the most thorough checks, creating such a lag in publication time. This is a good thing, though; it means Google prides itself in authentic reviews, meaning customers can rely on the authenticity of each review, leading more customers to you.

The Review is Flagged as Fake

One of the most common reasons why Google Reviews may not show up is that reviewers can flag them as “fake.” It can become challenging to determine what the fake reviews are in this case. The “flags” reviewers can assign to a review, either good or bad, is what will currently show up in the index at that time.

Those that are false, of course, would never make it into the index. Some “fake” reviews will not be flagged as such and show up in the index. The review posted above is just one of a few examples of how “fake reviews” are generally flagged, uncovered, and dropped from the index.

Unfortunately, aggressive competitors can mark your legitimate reviews as spam, but once it goes through moderation and review, it should be okay; it’s a hassle, but it’s part of having your business public and could happen anywhere, unfortunately.

The Review Could be Flagged for Other Reasons

There are times you may notice that a Google review won’t show up for other reasons, and this could be due to bots, fake reviews left, and non-authentic reviews. Google has automatic filters set in place to prevent these reviews from being published. Some of the common problems for flagged reviews are:

Link in the review

According to Google policy, they don’t allow links in post reviews and google reviews.

Review from a biased source

Google frowns upon -and will delete- reviews from a current or former employee. Reviews must be from customers only.

Profanity in the review

Even the harshest reviews won’t have profanity because Google’s review policy prohibits this type of language from being published on business reviews.

Suspicions of a paid review

Another strict thing with the Google review policy is receiving compensation for a review. Google will delete any reviews that they feel were paid for.

Third-Party Site Review

If you search different businesses on Google, you will see that some of them will have a Google knowledge box with a section called “reviews from the web.” This is small section that will embed reviews from different non-Google websites with online reviews. If one of the sites in that featured box removes the reviews of your business, the area of the knowledge box will be removed from your Google review listing.

This extra spot on your Google business profile review page is not entirely indebted to Google. So, if you have an issue and it gets removed, it may just be because the non-Google site decided to take off your google business review too; that’s when you would want to contact that site specifically.

The User Removed Their Review

Sometimes, users will remove their google reviews, which is one of the main reasons you may find a google review not showing up. This could be due to various factors. Maybe you had a negative review from this person, but the issue got cleared up, so they deleted it; you could ask them if they could repost a review that explains their positive experience.

Another reason may be that they could have had a positive experience left a review, but something changed their minds. In this case, they may decide to retract their positive feedback.

The third reason you may notice a review is missing is that you review data on your google business page; the reviewer’s google profile could have been filtered or terminated for whatever reason. Unfortunately, there’s nothing you can do to fix this if it’s the reason.

Google Bugs and Other Issues

Just like anything, Google users can encounter errors, bugs, and issues on their end that cause you to wonder,” Why are my google reviews not showing?”

Sometimes, things can happen to the powerful Google machine and a bug may appear that messes the entire process up. Other times a minor issue occurs that makes sense and is fixed promptly.

Usually, Google support is on top of all the issues they encounter. Most of the time, the issues will always get resolved on their own and quite fast. However, some examples of bugs in the past that weren’t so quick to resolve were:

The Pandemic

This is a major issue that is affecting everyone worldwide -yes, even our precious Google- Think about it, they have some of their staff either out sick, or maybe they lost some staff due to “The Great Resignation,” which means they have fewer people to fix major bugs. The COVID-19 pandemic put Google into maintenance mode. They even had to stop Google reviews for about a month because they didn’t have enough staff to hand in the monitoring and review process.

This has been restored since then, but it’s just to give you an idea of what can happen at any given time. Of course, when you are receiving positive reviews, you want them posted as soon as the customer clicks “publish,” but sometimes we have to remember the staff at Google are human; they could be dealing with numerous jobs for one person because of the low number of staff.

The Google Kansas Bug

Data gets messed up sometimes for everyone, Google included. The geographic location can get misconstrued, and the review process can become more complex to fix. If you go on your Google Business Profile listing and notice your business location is not accurate, be sure to contact Google support to have it fixed promptly. Not only does this affect reviews, but it affects your Google maps if someone is trying to get to your physical business.

So, How Can You Solve Missing Google Reviews?

As you’re checking your business listings and noticed some reviews are missing that were there before, what can you do to fix the issue? After all, when your potential customers perform a Google search, they will be more apt to engage with your business if you have several positive Google reviews.

The first thing you can do is diagnose what is causing the issue. Some issues can easily get solved by talking to Google, but some of the problems you can fix on your own in minutes. If you can figure out the problem yourself, you can figure out how to troubleshoot it quickly.

If you rather, you can contact Google to help resolve the issue. It’s up to you and your comfort with technological-related problems.

Be sure you verify all of your information and activity on your business profile and all business listings. All of the information should be accurate. Fix any information that doesn’t match up with your business like the description, the location, etc.

Sometimes the information gets messed up, but sometimes it’s on Google, and it could be out-of-date issues that they can resolve fast.

You can expect to water a few days or weeks for a review to show up. However, also keep in mind that even if a customer said they left a positive review, they might not have gotten around to it yet; this happens more than you think.

If all of your information is correct on your google business profiles, listings, and google my business page, the next step would be to contact the support center for Google to fix any issues on their end.

Struggling to get your reviews published? Give us a call or fill out our contact form, and we’ll work with you to ensure your Google My Business profile is in top shape.

Wrapping it Up

When a customer goes on google or a search engine to type in either your business or something related to your industry to find a product or service like yours, it’s important they see google reviews. However, this doesn’t mean you should get stuck on missing one or two reviews. As long as you have a handful of reviews reflecting your effective product or service and your impeccable customer service, your business can still thrive while you are working on that one missing review.

Instead of focusing too much on missing a review, your business online reputation can grow more by trying to gain new customers and letting them leave some positive reviews.

Ready to enhance your online presence? Connect with us today—our team is eager to help you manage your reviews and build a stellar online reputation. Call us or visit our contact page now.

Have some negative reviews showing up in Google reviews? Check out our 5 tips for dealing with them here.

The post Google Reviews Not Showing Up – Why and How to Fix It 2023 appeared first on Reputation Sciences.

Google search is the largest search engine in the world, with massive databases and useful resources. Its databases can host Google images. even if those images shouldn’t be displayed due to copyright infringement.

If you’ve peeked in on the Google search engine and found an image uploaded without your knowledge or consent, the only way to remove it from Google images is by getting it removed from Google itself.

There are three major ways to get images removed from Google search results. This guide will explain how to remove images from Google using these strategies.

Disputing Copyright Claims 

One of the best ways to get an image removed from Google search results is to dispute copyright claims. This is applicable in certain situations when the image uploaded is one you own and was uploaded by a site owner without your consent.

Image removal is much easier when there is an intellectual property violation. You can directly file a removal request with Google or the site owner to remove an image and its digital footprint

If you own paintings or artwork, there are also ways to see if your photos have been taken without your consent with Google Lens. When using the feature, Google searches for the image search results online and gives you the image URL where your image can be found.

If you’ve had copyrighted work, photos, or other images uploaded to Google search results without your consent, it is still your responsibility to have the images taken down. Google has a proprietary method of monitoring all images uploaded to its database, which doesn’t always include copyright infringement concerns.

However, before starting your dispute process for removing images, make sure you have proof that the image is copyrighted and that it was uploaded to Google search without your consent. If you are working on behalf of someone else, make sure they can prove copyright claims and provide proof that there was no consent asked of them.

How to Dispute a Copyright Claim

If the image has not yet initially been filed, to start the dispute, the copyright owner should register their work with the United States Copyright Office. Once the work has been registered, the owner can file a Digital Millennium Copyright Act (DMCA) takedown notice with Google.

Make sure to copy the link address to the infringing image and provide a statement confirming the copyright owner’s infringement claim and the copyright holder’s signature. Once the DMCA notice is filed, Google will review the notice and may remove the image from their server. Eventually, the image will no longer appear on Google search results. 

If you’re ready to request removal of images due to copyright claims, ensure you have enough evidence to back up why you own the original image and provide this evidence to Google.

You’ll need documents to show your personal contact info, like a national ID, information on your claims, and evidence of your ownership. If the image is on third-party sites, you can contact those sites directly before contacting Google for image removal help.

If the site posting photos has a habit of pushing embarrassing photos or copyrighted content, you can report them directly to the host site. If image removal is not enough, you can file a removal request for the whole blog post or website.

Reporting Improper Content 

Copyright claims are not the only reasons why you can have an image removed from Google search results. Another strong case you can make to have the content removed online is if it includes improper content.

Google search has policies that determine what types of images and content can be uploaded and shared, and any images that violate these policies can be reported directly to Google. The user must access the reporting tool in their Google account to report an image and identify inappropriate content. 

Despite Google search results already having a sophisticated way of tracking inappropriate content, some images slip through the cracks occasionally. However, you must still prove that the images break Google search results rules regarding appropriate imagery and not just because they offend you.

Image removal is easier if the image in question is illegal. However, if the web pages posting images offend or damage you directly, a search result removal could still be valid.

You’ll also want to remove images from Google search if it promotes identity theft (shows critical contact info), classifies as involuntary fake pornography, revenge porn, or child sexual abuse material, or includes sensitive medical records. Negative content can also be described as harmful content that goes against the public interest.

If you attempt to take down embarrassing images from Google’s index because it offends you, you can also report how it damages your person. If an image violates your brand or values or directly attacks you, you can contact Google to file removal requests.

Google will then review the report and take action if necessary. Typically, the image will be removed from Google. Still, in some cases, Google may take additional steps to address the image, such as reporting it to the appropriate law enforcement agency or blocking access to the image. 

In the case of Google search results not taking action to remove the image from Google searches, this is when you should approach law enforcement and have them assist you in getting the image removed from Google search.

It’s also important to note that images from Google that are in the compelling public interest won’t be tagged as negative images. In this case, approaching law enforcement is advised to remove the specific images from official records.

Using the “Remove Outdated Content” Tool 

The last solution for removing unflattering, damaging, or incorrect content from Google searches is by tagging it as outdated content. This is especially true if there is updated information on the search results.

It is very common for a site owner to constantly update information via images. However, when a site owner uploads new images, the older, outdated image sometimes remains in search results despite not being available via the site’s hosting company.

Google also provides a “Remove Outdated Content” (ROC) tool, which allows users to request that content be removed from Google if it is no longer relevant or includes inaccurate or outdated information. To use this tool, the user must be able to provide evidence that the content is no longer relevant or up to date.

Once the information is provided, Google will review the request and take action if necessary. They may contact the owner of the image or website and request that the content is updated or removed. 

In some cases, Google may deny the request, and the image in question may remain visible in their search engine.

To prove that the content is outdated, you must show a similar or same image that is an updated version of the original image. It would help if you highlighted the outdated image’s negative effects.

Aside from service or products, outdated images can harm your business, especially regarding location. Outdated location pictures can result in customers getting lost, stores being unrecognized, or giving false expectations of what the store looks like.

Why Removing Images from Google is Important

If an image appears in a search query, it could potentially return results unrelated to its content. This means that images can slow down and hinder the search results and potentially mislead users regarding what information is relevant to their query.

Google also provides a huge range of services that rely on images to provide users with useful data – such as Google Earth, Google Maps, and Google Photos. Images allow these services to provide the user with detailed, accurate information about the locations they are exploring.

However, these services cannot work to their full potential without removing images. Images can distract users as they search for information and services within these applications. Additionally, images can interrupt the display of geographic information and make it hard for a user to look for the right location.

When you choose to remove images from Google, this process can also benefit users in terms of privacy since images can be used to track user activities to create personalized results to better match the user’s search habits. By removing an image from Google, users can ensure that their data is kept safe and their privacy is protected.

Google tends to be more heavily regulated when using images in its services due to the increased potential of images being misused or used to spread hate or inappropriate content.

Finally, image removal from Google increases efficiency and removes the need to sift through unnecessary results.

Disadvantages of Removing an Image from Google

The explosion of digital media, including images, has made our lives more convenient in numerous ways, but there are a few drawbacks to consider when considering removing images from Google. 

Loss of Content

Google images are an important asset for the internet—they make it easier to understand complex topics, communicate ideas, and create more vivid experiences. By removing images from Google, users can miss out on a huge source of content and information. Additionally, valuable educational resources, visual aids for presentations, and more would be lost. 

If you plan to delete compelling images with valuable information, consider re-uploading a more updated version. This can be critical when uploading company information or details about your products and services.

Compromised Quality

If images were to be removed from Google, the quality of the images found might decrease. Without images directly from the search engine, web users would be at the mercy of websites that may not have quality standards or the capacity to check image quality. This could potentially lead to lowering overall quality standards on the web. 

If you’ve uploaded images during the early stages of the internet, it’s pretty understandable that the images will not be top quality. This, however, doesn’t mean that they should be removed, especially if they play an integral part in your personal or professional growth (unless they contain content that can damage your brand).

Negative Impact on Small Businesses

Most businesses rely heavily on images to promote their products or services, create customer loyalty, and attract interest. Without effective images on Google, these businesses could find themselves at an extreme disadvantage compared to larger businesses. This can further widen the gap between large corporations and small businesses, making it more difficult for the latter to attract customers and drive sales. 

Each product or service you sell has to have an image attached to it. Should you not have a high-quality image to use immediately, use a regular one and switch it later for better photos when you have them. Your search results become more effective when you have images attached to what you’re selling.

Removing images from Google can have a major negative impact on users. Without the presence of quality images, there could be serious consequences for digital marketing, education, and small businesses. Keeping these cons in mind when considering removing images from Google is important, as an informed decision is key to a successful outcome.

When to Remove an Image from Google

It’s important to remember that some images on Google can be inappropriate, offensive, and even illegal. They can also harm businesses and individuals. When it comes time to decide whether or not to remove an image from Google, there are some important factors to consider: 

Illegal or Offensive

When searching through images on Google, look out for images that are illegal or offensive in nature. Depending on your country, certain images may be protected under copyright law and can’t be used without permission. Other images may be offensive: dealing with racism, violence, or adult-oriented content. Whenever you find such images, it’s best to remove them. 

Proper Representation

Images on the internet can quickly become associated with your brand or yourself. For example, the internet can easily become associated with your company’s brand if you’re a business owner. On a personal level, most images you post online of yourself can quickly become associated with you. Take, for example, the reputational damage associated with a mugshot or other embarrassing image found in search results. If the image could hurt your brand or adversely affect your online reputation, it’s best to take it down. 

Image Ownership

In some cases, images and videos from other websites can appear on Google, potentially confusing or mislabelling the owner. If you think someone’s image was taken from another website or owned by someone else, get in touch with the rightful owner or content creator. Ask them whether or not the image should be removed or if something should be done about it.

Conclusion 

Images can make or break your brand or business, so it is important to keep damaging images out of the way. If embarrassing images can be found in search results, both your online reputation and personal privacy are at risk.

Much of the removal process relies heavily on Google’s decision to grant your request to remove an image. Once you have needed evidence, proof, or reason to remove an image from Google, you’ll find it easier to take it down.

If you’ve tried all the suggestions above and had no luck with Google, you need an experienced partner. Contact us or call Reputation Sciences at (844) 458-6735 to talk about what image you want to have removed from Google.

The post How to Remove Images From Google appeared first on Reputation Sciences.

Go on Instagram or any social media page and read posts by high-profile celebrities, business owners and entrepreneurs, influencers, and others whose followers hang on their every word. Any content published that rubs people the wrong way will ignite a flurry of comments and negative feedback.

For example, let’s look at Kylie Jenner’s most recent social media post where she’s about to board a private jet, and ponders in writing whether she and her boyfriend should take “mine or yours” (meaning which of the two jets they should choose). The caption, whether or not she meant it as tongue and cheek, went viral and generated a slew of negative feedback, with followers calling out the makeup mogul for a number of issues.

For one, she faced backlash over the environmental harm caused by the short trips she’s been known to take on her jet. One Reddit user said:

“It’s so frustrating to see them post stuff like this while living really wasteful lives even though they have all the means to try and be as sustainable as possible.”

Another commenter said it was “annoying when celebrities implore their fans to take action that they themselves seem unwilling to follow through on.”

A Positive Social Media Reputation Takes Ongoing TLC

While most CEOs and business people are not showcasing their jets, the above example is indicative of how statements (even flippant ones) on social media pages can have negative ramifications.

Jenner, as so many others in the public and private sector, should heed the lessons learned when customer sentiment turns against you, and you find yourself scrambling to undo the many negative comments from social media followers (and in customer feedback) as a result of actions taken or not taken, or statements made.

You can choose to either ignore the negativity (which is never a good idea) when customer issues arise, or employ thoughtful and strategic online reputation management so controversies like this are averted.

What’s the First Step in Social Media Reputation Management for a Company Brand?

You must have a social media plan. First, decide which social media channels you want to participate in. Look at your target audience and determine which social media sites make sense for you to post on, share customer stories, invite online reviews, and generate quality content on an ongoing basis.

If your target audience skews on the younger side, Instagram and TikTok may be your social media platforms of choice. If your customers are older, Facebook and Instagram may be two of the social media accounts where you want a presence and you want the customer experience to be featured on.

Think of social media as a form of business discovery apps. These platforms can help you connect with new audiences, expand your digital footprint, and build engagement with followers.

Once you know which social media channels you want to utilize to build and maintain a positive online reputation, decide who in your company (or firm, if you are using a third party) is responsible for posting and commenting along with which topics will be on point for your company brand reputation.

While you want to be current and spontaneous, perhaps there are certain topics you want to avoid to mitigate any potential pitfalls. These topics may be politics or social issues, for example.

Encourage Reviews and User Generated Content for a Positive Brand Image

In addition to your own content, again, invite your customers to share positive reviews about their experiences with your products and services. User-generated content is a great way to showcase your brand and customer experience on social media. Plus, search engines love fresh content, which helps with search engine optimization (SEO) and page ranking. When individuals do a Google search, for example, your social media content will also appear.

In addition, social media reviews are seen by a broad audience and will go further in getting you new customers than simply relying on word of mouth. Consumers trust online reviews as long as they are authentic.

Employ Social Listening Tools Across Your Social Media Networks

It’s important to interact with your customers and potential customers. So you need to know what they are saying about your business. Be sure you have a strategy in place to listen to what they have to say.

Many businesses, unfortunately, don’t check their reviews, missing a real opportunity to further your company’s good reputation. Remember, purchasing decisions are often made based on what other customers are saying about your products and their quality.

There are myriad tools available to monitor your social media feeds. One of the most popular is Sprout Social, which offers an “all-in-one” solution. You may also consider using the services of a social media reputation management team.

So you need to check reviews and customer feedback and respond to both positive and negative reviews and comments.

Deal with Negative Reviews, Respond Professionally

You need to deal with a negative review head-on once it’s online. This is critical to managing your online reputation. If negative reviews or controversial or disparaging social media comments go unchecked, they have a way of taking over and damaging your brand image and online reputation.

As part of your company’s reputation management, deal with a customer complaint or bad customer experiences by trying to turn things around. Find out what the issues are and work to rectify them. Your existing customers will appreciate this and you will get new customers along the way if they believe in your authenticity and transparency.

Remember, you won’t always get positive reviews or comments related to your social media posts and stories. Dissatisfied customers will exist. Highlight and promote comments and glowing reviews by satisfied customers and deal with the negative reviews and feedback as part of your social media management strategy.

Monitor Online Review Websites

Your customers are not only commenting on social media platforms. They are also providing feedback on online review websites. Critical to your social media reputation management is monitoring these sites, including Angi and others, depending on the type of business you have.

Go Beyond Social Media for a Positive Online Reputation

In addition to leveraging social media to enhance your brand’s reputation and image, you can employ other strategies as well to gain new business and increase sales and your customer base.

For example, look at what digital marketing strategies you can employ, such as email marketing that enables you to target specific audiences and drive them to your website and social media platforms. You’ll be engaging with existing customers and, at the same time targeting new customers.

Establish Your Company Name As a Thought Leader

Beef up your company blog by becoming an industry authority in your niche market. You can then post on your social media channels to showcase your expertise and drive more traffic to your website. This will help boost your digital reputation.

Keep It Fresh: Generate Content Often

Publish content regularly to help retain customers and generate new business. This isn’t a one and one tactic. It’s a long-term strategy that will help with building your business and your online reputation with positive search results.

Ensure that when employees post information — whether on social media sites, your website, or on any other digital platform — that they don’t include or reveal sensitive data about customers.

Utilizing an ORM Social Media Reputation Management Firm

You may find you don’t have the resources to keep up with your social media reputation, including monitoring what is being said about your company and brand. An Online Reputation Management (ORM) company provides services that will help manage your company’s reputation on a social media platform, your website, review sites, blogs, etc.

An ORM can audit your social media content to ensure your brand is presented in the best light — that positive content is what comes up in search results.

An ORM can also help you with the impact from the fallout of a negative incident that’s damaging to your business.

Contact ReputationSciences Today

Whether you are a business owner or an individual, you know that building and maintaining a good social media reputation is a complex and challenging process. That process has to be comprehensive. With social media reputation management across platforms, you gain a visible digital footprint that can help you stand out from the competition.

A reliable partner is just what you need to get started. Contact us or call ReputationSciences at (844) 458-6735 to learn about managing your business reputation with a free consultation.

The post How Can You Improve Social Media Reputation Management? appeared first on Reputation Sciences.